15 Walmart Employees Share Their Worst Customer Horror Stories

Walmart has become the place where you will see some absolutely weird and crazy things. Especially on the weekends after 11 PM. A lot of people shop there, even those who say that they would never be caught dead in a Walmart. You might think that when you work at Walmart things might hit crisis point, and yes according to the employes sometimes they do. But, you know what? that makes for some really great stories.


Looks like the people of Walmart really are their own species.

Employees working for Walmart come and go and some of them have pretty interesting stories to tell.

Here are 15 juicy stories they shared on Reddit compiled by Ranker.


1. Families tear it up at Walmart

From Reddit user Pineapple_Pistol: “I was unloading a freight truck at the time and the woman that works at the fabric counter calls over the intercom for a manager. Then maybe two minutes go by and she yells for management on the intercom again, and it’s clear by the tone of her voice that something is going down. Then maybe 20 seconds or so go by and all I hear over the intercom is, ‘HELP!’

“Some of us are about to go see whats going on but our manager says he’ll take care of it. Turns out two sisters and their kids were tearing apart the store: the sisters were eating food right out of the bags, one of the kids was throwing jars of baby food at the wall, and the rest were opening items off the shelves. The yell for help came when the oldest kid proceeded to piss on the carpet in the clothing department and when the two sisters were confronted with this they just laughed and said it was our job to clean it up.

“They got banned from the store, and I was told the police had to forcibly remove them… The two sisters were around 30-years-old and the oldest kid, the urinator, was in his early teens and the other children were under 10 from the looks of them. I only saw them for a bit while I was pulling pallets onto the sales floor. The assistant manager was politely telling them to GTFO, and they were screaming back at him. When I brought some more pallets out I saw the police, but I didn’t see what happened after that.”

2. Bumblebees like Walmart bargains, too

From Reddit user AquaaWaffle: “Walmart was my first job at 18, and as with most new employees, I got stuck with the crappy third shift for the first few months. As a cashier on third shift, my job was mostly to stay awake and zone my area. Staying awake was almost never an issue, though, because at precisely 1:30 am I would get ‘The Bumblebee’ as a visitor.

“The Bumblebee was an old, old, old woman wearing a bee Halloween costume. Stinger, wings and everything. She was never outrageous in her behavior, she never purchased anything weird, she was just a bee and I never asked why.”

3. Walmart’s return policy is incredibly forgiving

From Reddit user sjwoah:”Former Walmart employee. I worked returns and refunds in a small town Walmart in the Bible Belt for three years. Oh, the stories I could tell.

“My favorite refund story is a woman who returned a c*ck ring. A used c*ck ring. I didn’t even know we sold those. Her reasoning? ‘It wasn’t worth the 20 minutes of my life I’ll never get back.’ She got her money back.”

4. Apparently, Walmart sells the devil’s tools

From Reddit user WedgeSkyrocket: “There was a lady yelling at her kid for picking up a Magic 8-ball off an endcap display because it was sorcery and a tool of the Devil.

“I wish I was joking. I wish I could say with confidence that she was joking. I cannot. This f*cking moron exists, and has reproduced.”

5. Walmart draws the line at returning empty bags

From Reddit user Pancakesthebunny:”I used to work as a customer service supervisor at Walmart for a few years after I graduated high school. I honestly probably have hundreds of stories, but for some reason, the only one coming to mind at the moment is the chicken man.

“Walmart has a hot food bar, and one particularly busy night we get a man who comes to customer service with a large bag from the hot bar. He demands a full refund. I ask him what the problem is, and he starts yelling that our chicken is the worst thing he’s ever tasted and he can’t believe we would sell something so dry and inedible. He claimed we are a rip-off and we should have our food license revoked. I calmly apologize for his experience and say I would gladly issue the refund. He hands me the large bag and it’s completely empty.

Me: ‘Sir, where is the chicken?’

Him: ‘Well, I ate it all.’

Me: ‘I thought it was inedible?’

Him: ‘[I don’t have any response for that].’

“Facepalm. So he’s telling me he wants a refund on the inedible chicken that he ate? I denied his refund and sent him on his way.

6. Greasy fingers make touch screens fun for everyone!

From Reddit user jasontheguitarist: “I worked in the electronics department for a while. I remember seeing a… guy eating chicken wings while using the touch screen photo center kiosk. He was then stacking the bones straight into the top of his shopping cart.”

7. There’s a bathroom a few feet away, but just use the floor

From Reddit user blushberry4: “One time I was working the infant’s department and a mom let her kid take a sh*t on the floor in between two clothing displays. As the kid finished up, I came around the corner and saw them. She simply told the kid to hurry up as we locked eyes, and she nonchalantly walked away. The damn bathroom was less than 25 feet away.”

8. Certain Walmart customers shop for flavored douches

From Reddit user blushberry4: “Cosmetics was next to the pharmacy. Sometimes if no one as available from the pharmacy, they’d wander over to cosmetics with their questions. One guy once came up to me (and his girlfriend trailed behind) and asked where the douches were. Being a capable Walmart associate, I told him where it was [but the customer said], ‘Oh, no, we saw those. Those are just for smell. We’re looking for a flavored douche. You know like strawberry.'”

9. When you let your child pee at the register

From Reddit user AquaaWaffle: “This lady was standing in line at the Customer Service desk with a young boy sitting in her cart. He keeps whining that he needs to go to the bathroom and she keeps telling him to wait because she’s busy.

“A few more minutes pass and it’s her turn at the counter. Suddenly, her kid just lets loose all over the floor: more pee than I thought such a small person was capable of producing.

“The other customers around her obviously step back. I’m working the register that sells cigarettes and has the main money till with our other supplies, so I’m the closest to the paper towels and such and go to bring them over. The mom looks down at her son, rolls her eyes at him, and then proceeds to ask the service desk employee where she can go to fill out a job application.

“When she left, she stepped around her son’s pee puddle and shrugged her shoulders at all of us like, ‘Eh, what are you gonna do about it?'”

10. Everybody poops, and every Walmart employee sees poop

From Reddit user Underwatercrabpeople: “As a former Walmart employee, I can guarantee if you work for them, you will literally see at least some sh*t. Me and a coworker worked in the parking lot. Someone once let their dog take a sh*t near the carts and my coworker had to clean it up. Late at night by myself, I must have missed the perpetrator but sure enough, someone in the handicap took a hot steamy diarrhea sh*t that busted out of a paper Chinese food carton and just left it there.

“I left it without anyone knowing and the next day flies were everywhere… Everyone in the store was freaking out…”

11. Customers track diarrhea through the store

From Reddit user RendiaX: “At my store we had an older… guy sh*t himself back in electronics and then trail it through clothing, infants, and the express lanes on his way out. It was full out diarrhea that pooled all over the aisle he started in and left drops and smudges along his path. The whole store ground to a halt as we had to get tons of associates to block off the path because without fail, oblivious customers came right through with their carts and tracked the mess further.”

12. Pregnancy tests might be the only item you can’t return

From Reddit user 13thestrals: “I worked at Walmart for almost four years during college… My most appalling attempted return came from a young woman and her boyfriend asking to return a used pregnancy test because “it didn’t work.”

“I don’t know what that meant, but my manager did not approve that return. The extra hilarity was that I was working next to the one coworker who was a complete germaphobe, and the look on his face once he realized there was a pee-stick less than two feet from him was priceless.”

13. When you are upset, logic dictates you should threaten to blow up Walmart

From Reddit user 13thestrals: “I also had a bomb threat called in by a woman who said she had seen two people having [adult relations] in the toy aisle. The call started as a complaint, but as she continued talking, she grew more and more enraged and clearly felt that blowing up the place was the rational course of action. That was weird.”

14. Walmart parking lots are the place for Amish Rumspringa parties

From Reddit user pencilthief20: “I use to work at a Walmart that was located in southeastern PA… My Walmart parking lot was basically a hangout place for Amish kids. They would ride their horses to Walmart and park at our horse stalls and get piss drunk and party. But anyway, one day I arrived to work and saw horse sh*t everywhere – all over the parking lot, shopping carts, and on about a dozen cars.

“Not sure if they had a sh*t throwing fight or somebody thought it would be funny to throw sh*t everywhere. The poor cart pushers and maintenance people had to clean it up. My manager filed a police report and I don’t know what happened from there. But after that, my manager would call the police any time a group of… kids met up in the parking lot.”

15. Walmart might not honor fake clearance items

From Reddit user UnicornGirl24:”A woman came through my line with several clearance items. As I was ringing them up I rang up a package of socks. They rang up full price (they weren’t on sale so I thought nothing of it). She informed me I rang them up wrong and I began trying to explain they weren’t on sale, only specific socks were on sale. She demanded I call a manager. When my CSM arrived the woman became belligerent and insisted she would prove us wrong. She stormed off and in the mean time, my CSM called our security officer.

“Before he arrived the woman returned, with an entire bin of clearance socks. She showed my CSM the sign on them and my CSM began trying to show her the difference in the two packages. The woman then threw – and I mean literally lobbed – the whole bin of socks at me while screaming that I was a little b*tch and I should have just rang the socks up right in the first place. (Side note: my CSM was very sweet and had the lady not became so irate she probably would have gotten the socks she wanted for discount just as a courtesy but her behavior prevents her from receiving any sort of nicety).”

Source: ranker

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