Woman Feeling Like A ‘Leper’ After Being Denied Manicure Service Over Lupus Scars

Having the perfect skin, nails, hair, body shape in the recent years has become a norm in the society. A norm through which people keep judging others without knowing who they really are. In a nutshell, people are judging the cover of a book they haven’t read and to be frank this is the cruelest thing happening in today’s society.

Why should someone’s skin, nails, hair and not only define who a person is, and what services they deserve?

In the recent years, the stories when workers refuse to give service to people who are either poorly dressed or homeless are countless. The scary thing about this issue is that day by day it is going on and on. Like that is not enough, nowadays people who have different health conditions are being denied services in the most awful ways making them feel self-conscious about the way they look.

Jeniffer Dreyer Brown, 47, posted an emotional video on her Facebook on July 6 detailing a heartbreaking experience she had at the Happy Nails salon in Laguna Niguel, California.

woman denied manicure

Source: MSN

This is how the story went, Jeniffer Dreyer Brown went to the Happy Nails salon to get a manicure and pedicure done. She definitely didn’t get what she went there for since a manicurist at the Happy Nails salon denied the service due to the appearance of the woman.

The 47-year-old suffers from Lupus, an autoimmune disease which means that a person’s immune system attacks healthy cells by mistake.

With the temperatures being high (100 degrees) on July 6, in Southern California caused Brown’s scars from Lupus to become inflamed. She told Fox News that she suffers from “discoid lupus,” and she is essentially “allergic to the sun.”

Furious, humiliated, hurt, the 47-year-old took to Facebook recording herself while explaining what happened that day at the Happy Nails salon.

Brown explained that she went to Happy Nails salon in Laguna Niguel to get a manicure and a pedicure when things took a turn for the worst.

woman denied manicure

Source: Happy Nails

Brown said that she had been to this salon previously and there had never been an issue. However, this time she chose not to wear a long-sleeved shirt covering her skin.

After the worker finished the woman’s pedicure, she then looked at Brown’s hands which were inflamed as a cause of the sun allergy and denied her a manicure service.

Through tears, Brown said:

“People judge me because I have lupus and my skin is broken out. I’ve never felt more like a leper and more judged in Orange County.”

woman denied manicure


Nevertheless, Brown admitted to Fox News that she has received “an outpouring of love and support.”

One Facebook user commented:

“You’re not alone out there. My lupus affects my skin too.” 

Another one wrote:

“Don’t let them get you down! They were soooo wrong they don’t deserve your business. It must be hard to try and go somewhere else but find a kinder place!” 

However, the Facebook users were divided. While some of them congratulated Brown for her bravery, others sided with the nail salon’s decision on denying the service.

woman denied manicure

Facebook / Google

One Facebook user commented:

“Trying to ruin a business because they are following the law. But, you know, you’ve gone viral (no pun intended), so mission accomplished.”

“You should be ashamed of yourself. They followed the state board of California rules! The tech could loose her license if she worked on you contagious or not. DO YOUR RESEARCH BEFORE YOU SLAM A BUSINESS.”

“It wasn’t discrimination. The salon employees were following the law. Failure to do so would mean loss of license and livelihood. You might even apologize for the false accusation while you’re at it. That’s what a responsible adult would do.”

Even though we feel sorry for what happened to Brown, the Happy Nails salon might get away with this since, in the store, there’s a sign that reads: “We reserve the right to refuse service to anyone.”

Speaking on behalf of the salon, attorney Scott Wellman said in a statement to Fox News that the California Board of Cosmetology’s code states, in part:

“No person … shall perform service upon a surface of the skin or scalp where such skin is inflamed, or broken … or where a skin infection or eruption is present.”

woman denied manicure

Fox News

The statement continued:

“We at Happy Nails feel bad for the customer that presented with Lupus disease. We do not discriminate at Happy Nails. The customer interpreted our inability to work on her nails as discrimination.”

Brown told Fox News that she will not return to the salon. She expressed hope that this incident will raise more awareness about lupus.

Now, time to watch the emotional video:

[H/T: Fox News]
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